Privacy Policy

1. Who We Are

The data controller responsible for your personal data is:

CONSULTING.AI TECH SOLUTIONS PTE. LTD.
UEN: 202631699C
101 Cecil Street, #14-12 Tong Eng Building, Singapore 069533
Email: info@consulting-ai.tech

2. Data Protection Officer (DPO)

In compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore, CONSULTING.AI TECH SOLUTIONS PTE. LTD. has appointed an outsourced Data Protection Officer (DPO), registered with the Personal Data Protection Commission (PDPC) Singapore.

For any data protection enquiries, requests or complaints related to our handling of your personal data, you may contact our DPO directly at the details above.

3. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us or when it is generated automatically through your use of our website. The data we may collect includes:

• Contact information: name, email address, company name, and any information you include in messages sent via our contact form.
• Scheduling data: when you book a call via Calendly, Calendly collects your name, email address and scheduling preferences. This is subject to Calendly's Privacy Policy.
• Usage data: IP address, browser type, pages visited, time spent on pages and referral source, collected automatically via server logs and analytics tools.
• Communications: records of email correspondence between us.

We do not collect sensitive personal data (such as health information, racial or ethnic origin, political opinions, or financial data) through this website.

4. How We Use Your Personal Data

We do not use your personal data for automated decision-making or profiling.

5. Third-Party Processors

We use the following third-party services that may process your personal data on our behalf:

• Algebra Private Limited — provides our outsourced DPO service. See algebra.sg.
• Formspree — processes contact form submissions. See Formspree Privacy Policy.
• Calendly — handles meeting scheduling. See Calendly Privacy Policy.
• Hostinger — website hosting provider. See Hostinger Privacy Policy.
• Google (Analytics / Search Console) — website analytics and search performance monitoring. See Google Privacy Policy.

We do not sell your personal data to third parties. We do not share your data with any third party for marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary for the purpose it was collected:

• Contact form enquiries: 2 years from the date of last contact, unless a business relationship develops.
• Client data: 7 years from the end of the engagement, in accordance with Singapore business record-keeping requirements.
• Website analytics: aggregated data is retained for up to 26 months.

7. International Data Transfers

As a Singapore-based company serving clients in Europe and Asia, your data may be transferred to and processed in countries outside your country of residence. When transferring data from the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements, including using Standard Contractual Clauses where applicable.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data, subject to legal retention requirements.
• Objection: object to the processing of your data for legitimate interests purposes.
• Restriction: request restriction of processing in certain circumstances.
• Portability: (GDPR only) receive your data in a structured, machine-readable format.
• Withdrawal of consent: where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact our DPO at hariyati.basri@algebra.sg or reach us at info@consulting-ai.tech. We will respond within 30 days. If you are in the EU and believe we have not adequately addressed your request, you have the right to lodge a complaint with your local data protection authority.

9. Cookies

Our website uses minimal cookies. We use:

• Strictly necessary cookies: required for basic website functionality. These cannot be disabled.
• Analytics cookies: used to understand how visitors interact with our website. You may opt out by adjusting your browser settings.

We do not use advertising or tracking cookies.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately at info@consulting-ai.tech.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised.

13. Contact Us

For any privacy-related questions, data access requests or concerns, you may contact:

Or reach us directly:

CONSULTING.AI TECH SOLUTIONS PTE. LTD.
Email: info@consulting-ai.tech